Healthcare
Grüns reached a $50 million run rate in its first year on Shopify Plus, with over 90% of revenue from subscriptions and five brands on the platform.
Grüns reached a $50 million run rate in its first year on Shopify Plus, with over 90% of revenue from subscriptions and five brands on the platform.
Singlife moved 90%+ of computing to AWS, saving S$5m a year, then became Singapore's first insurer to adopt Agentforce.
AIG reports processing record submission volumes with no added headcount after embedding generative AI in underwriting.
Swiss IT services firm NextLink Group used Odoo to cut contract management time by 93.3% and invoice on time across its subsidiaries.
Managed service provider Interhyve replaced siloed tools with Odoo, linking timesheets, helpdesk and subscriptions to bill in half a day.
US jewelry insurtech BriteCo connected its policies to Shopify so jewelers can offer coverage online and in store at the moment of sale.
Kentucky's Purple Toad Winery moved from NetSuite and QuickBooks to Odoo in six months, automating sale-to-invoice flows across 10,000 invoices a year.
Barossa winery Gibson moved tastings, tours and city dinners onto Shopify, taking 500 reservations in nine months on one customer record.
Napa's HALL Family Wines moved ecommerce, tasting room POS and its wine club onto Shopify Plus in seven months, keeping every member payment token intact.
The fast-casual Mediterranean chain rebuilt its website on Shopify in about 15 weeks, lifting conversion 132% and cutting content updates from days to minutes.
A St. Louis cafe group replaced NetSuite and three accounting tools with Odoo, cutting sales order time by 75% and closing year-end inventory by January 2.
A 14-campus system moved finance, HR and student services onto one Workday platform with mobile self-service.
Yorkville Battery has served the battery needs of upstate New York for nearly five decades, handling everything from watch batteries to industrial battery systems and charger repairs. As the business grew, the tools holding it together, a mix of Evernote notes, Google Sheets and a QuickBooks point of sale system that was later discontinued, could no longer keep pace with the volume of work orders and customer details.
In a story published by Odoo in March 2025, the 10-person company described how it moved onto Odoo Online, starting with the Helpdesk app for work orders and repairs and expanding into CRM, Sales, Invoicing and Inventory. The result has been better repair tracking, more organized customer information, centralized team communication and noticeable time savings, with point of sale next on the roadmap.
Founded in 1975 in Yorkville, New York, Yorkville Battery is a family business in which Jordan Schreppel is one of the owners. Its roots go back to Jordan's grandfather, whose military background and interest in automotive work shaped the company's early direction. The business began by supplying automotive parts stores and repairing battery chargers, and over the years broadened into a wide range of battery products and services, from small consumer batteries for toys and watches to large batteries for industrial machines. The owners see that diversity as the core of the company's success.
For years the team managed work orders and customer information with general-purpose tools. Notes lived in Evernote, data was organized in Google Sheets, and sales ran through QuickBooks Point of Sale. When that point of sale product was discontinued, the company was forced to look for a replacement, and the shortcomings of the wider setup became hard to ignore. Information about a single customer or repair could be spread across several tools, and there was no simple way to follow a job from intake to completion.
The business briefly tried Shopify as a replacement, but the process proved complicated for its needs. A repair and service operation needed more than a sales tool: it required a system that could handle work orders, customer relationships and sales tracking together, with staff updates in the same place rather than in separate channels where details could be missed.
Jordan Schreppel came across Odoo while researching work order management solutions, after it was suggested by ChatGPT. Rather than attempting a big-bang rollout, Yorkville Battery started with the app that addressed its most pressing pain point and then added further Odoo apps as the team grew comfortable, running everything on Odoo Online.
Helpdesk was the first app deployed. It organizes incoming work orders, stores customer notes and records detailed repair information, so the history of every job is captured in one place and can be retrieved quickly when a customer calls or returns.
CRM and Sales bring customer relationships and sales activity into the same system as service work. Yorkville Battery expects these apps, together with work order tracking, to deliver even more value as they are fully integrated.
With a catalog that spans many battery types and sizes, Inventory gives the team a better handle on stock, and the company reports improvements in how it manages inventory since adopting Odoo.
Invoicing handles billing inside the same system that holds customer records and job history, removing the need to move information between separate tools.
Internal updates and communication now happen inside Odoo rather than across separate tools, which reduces missed details and helps staff coordinate around customer requests.
The rollout was incremental. Helpdesk went live first to solve the work order problem, and the team then began exploring CRM, employee management and repair tracking, with Sales, Invoicing and Inventory also part of the implementation. At the time the story was published in March 2025, Yorkville Battery was still completing its transition, with getting Point of Sale running in Odoo identified as the next major goal. The company runs on Odoo Online, the hosted edition, which avoids the need to manage servers in-house.
Even before the transition was complete, the team reported clear gains. Repair tracking within Helpdesk has helped ensure customer requests are handled accurately and on time, and keeping all repair data in one place reduces the risk of errors. Centralized communication has improved staff coordination and allowed the business to respond more quickly to customers. The owners say Odoo is saving them time and helping them stay organized, and with that foundation in place they are considering expanding their services and reaching customers beyond their current territory. The source does not report specific numeric metrics.
Yorkville Battery began with work order management and expanded from there. Solving one urgent problem well builds team confidence and makes later phases easier to adopt.
A service and repair business needs work orders, customer history and sales in one place. Testing a tool against how the business actually operates, not just how it sells, avoids costly false starts.
The discontinuation of a key tool pushed the company to rethink its whole stack. Treating such moments as an opportunity to unify systems, rather than simply swapping one product for another, delivers far more lasting value.
Odoo Helpdesk, Odoo CRM, Odoo Sales, Odoo Invoicing, Odoo Inventory, Odoo Online
This story is compiled by the ONEXT DIGITAL editorial team from public sources and is shared as an industry reference. Yorkville Battery is not an ONEXT DIGITAL client.
Sources: https://www.odoo.com/blog/customer-reviews-6/how-yorkville-battery-transformed-operations-with-odoo-1622
Let's build a software solution that accelerates your business growth.
